Privacy Policy

This Privacy Policy describes how Buildwell AI Pvt Ltd (“Company”, “we”, “us”, or “our”) collects, uses, stores, and discloses information when users access or use Doorwinmart, accessible at https://doorwinmart.com (“Website” or “Platform”).

Doorwinmart is an online platform designed to facilitate connections between buyers seeking doors, windows, frames, hardware, and related products, and suppliers or businesses offering such products and services.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information that users voluntarily provide when interacting with the Website, including when submitting forms, enquiries, or business listings.

1.1 Information Provided by Buyers

When users submit a requirement or enquiry through the Platform, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • City or location
  • Details of the product or service requirement
  • Any additional information voluntarily provided by the user

1.2 Information Provided by Suppliers or Businesses

When businesses submit their details for listing on the Platform, we may collect:

  • Business name
  • Contact person name
  • Phone number
  • Email address
  • Business address or location
  • Description of products or services offered
  • Any other information provided as part of the business listing

2. Purpose of Data Collection

The information collected by the Company may be used for the following purposes:

  • To facilitate connections between buyers and suppliers on the Platform
  • To share buyer enquiries or requirements with relevant suppliers or businesses
  • To allow suppliers to list and promote their products and services
  • To improve the functionality, performance, and usability of the Website
  • To respond to user enquiries or support requests
  • To communicate platform updates, announcements, or promotional messages
  • To ensure compliance with applicable laws and regulations

3. Sharing of Information

Doorwinmart functions as a marketplace platform connecting buyers and suppliers.

If a user submits a requirement or enquiry, the Company may share the user’s contact information and requirement details with relevant suppliers or businesses listed on the Platform in order to facilitate direct communication.

The Company does not sell personal information to third parties.

Information may be disclosed when necessary to:

  • Operate and maintain the Platform
  • Comply with legal obligations
  • Protect the rights, safety, or property of the Company or its user

4. Supplier Accounts

Currently, businesses may submit their information through listing forms available on the Website.

In future versions of the Platform, suppliers may be allowed to create business accounts to manage their listings, update business information, and respond to enquiries.

If such features are introduced, additional information may be collected for account registration, authentication, and account management purposes.

5. Cookies and Analytics

The Website uses cookies and similar technologies to enhance user experience and analyze website usage.

We use Google Analytics to collect information regarding visitor behavior on the Platform. This may include:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Approximate geographic location

Cookies help us understand how users interact with the Website and enable us to improve our services.

Users may modify their browser settings to disable cookies if they prefer.

6. Data Storage and Security

Information collected through the Platform is stored in secure databases maintained by the Company.

We implement reasonable technical and organizational safeguards to protect user information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Links and Transactions

Doorwinmart operates solely as a platform that facilitates connections between buyers and independent suppliers.

The Company does not manufacture, sell, distribute, or guarantee any products or services listed on the Platform.

Any communication, negotiation, or transaction between users and suppliers occurs directly between those parties.

Accordingly, Buildwell AI Pvt Ltd shall not be responsible or liable for:

  • Product quality
  • Pricing or payment disputes
  • Delivery or service issues
  • Product warranties
  • Any agreements entered into between buyers and suppliers

Users are advised to conduct their own due diligence before engaging in any transactions.

8. Marketing Communications

The Company may send users communications including:

  • Service-related notifications
  • Platform updates
  • Promotional or marketing messages
  • Industry-related informations

Users may opt out of receiving promotional communications at any time by following the unsubscribe instructions included in such communications.

9. Children's Privacy

The Website is intended for use by individuals who are at least 18 years of age.

The Company does not knowingly collect personal information from minors.

10. Updates to this Privacy Policy

The Company reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

Users are encouraged to review this Privacy Policy periodically.

11. Contact Information

If you have any questions regarding this Privacy Policy or the handling of your information, you may contact us at:

Buildwell AI Pvt Ltd

Website: https://doorwinmart.com

Email: support@doorwinmart.com